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IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.

Topic 2

Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.

Topic 3

Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

Topic 4

Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.

Topic 5

Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

Topic 6

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 7

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 8

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

Topic 9

Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

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IFMA Certified Facility Manager Sample Questions (Q235-Q240):

NEW QUESTION # 235
When delegating tasks, what should a supervisor know about each employee?

A. Accomplishments.
B. Strengths.
C. Work style.
D. Preferences.

Answer: B

Explanation:
Knowing an employee's strengths (B)is the most effective way todelegate tasks efficientlyand ensure productivity.
* Effective delegation involves:
* Assigning tasks based on competencies
* Maximizing productivity and efficiency
* Supporting employee development
* Why not other options?
* (A) Work style may vary but does not define capability.
* (C) Accomplishments reflect past performance, not current ability.
* (D) Preferences are important but should not override role suitability.

NEW QUESTION # 236
You were tasked with preparing the Service Level Agreement and Key Performance Indicators for a contract.
What key characteristics should you consider when writing the Key Performance Indicators (KPIs)?

A. The KPIs must measure all outcomes equally.
B. The KPIs must be easily attainable.
C. The KPIs must be clear and understandable.
D. The KPIs must be tied to the budget.

Answer: C

Explanation:
Key Performance Indicators (KPIs) must beclear and understandableto ensure they are measurable, actionable, and aligned with organizational goals. The characteristics of effective KPIs include:
* Clarity:KPIs should be easy to interpret by all stakeholders.
* Relevance:They must align withstrategic objectivesandservice level agreements (SLAs).
* Measurability:They should bequantifiableto track progress effectively.
* Why the other options are incorrect:
* (A) Tying KPIs strictly to the budgetmay limit performance insights.
* (B) Easily attainable KPIsmay not drive improvement.
* (C) Not all outcomes are equally important; KPIs must focus on critical factors.

NEW QUESTION # 237
What action should be completed first when developing a real estate master plan?

A. Meet with key stakeholders
B. Review the strategic plan
C. Perform an environmental review
D. Perform highest and best use studies

Answer: B

Explanation:
TheIFMA Real Estate and Property Managementcompetency stresses thatalignment with strategic objectives is the first step in planning.
* Reviewing the strategic plan (B)ensures real estate decisionssupport business goals.
* Stakeholder meetings (C)comeafter initial alignmentwith strategy.
* Environmental reviews (A) and best-use studies (D)aresubsequent steps.
Astrategically aligned real estate master plan optimizes asset value, operational efficiency, and long- term growth.

NEW QUESTION # 238
What is used to control lighting, HVAC, and other systems?

A. Building Automation Systems (BAS)
B. Geographical Information Systems (GIS)
C. Building Information Modelling (BIM)
D. Computer-Aided Maintenance Management Systems (CMMS)

Answer: A

Explanation:
ABuilding Automation System (BAS) is designed to control HVAC, lighting, and other facility systems.
TheIFMA Technologycompetency emphasizes the role ofautomated building controls in energy efficiency and maintenance.
* Option A (BAS) is correctbecause itmonitors and adjusts building systems for efficiency and performance.
* Option B (GIS)is used forgeographical mapping, not system control.
* Option C (CMMS)is formaintenance tracking, not direct system control.
* Option D (BIM)is forbuilding design and lifecycle management, not real-time system operations.
BAS systemsoptimize energy use, reduce operational costs, and improve occupant comfort.

NEW QUESTION # 239
How is the Facility Condition Index (FCI) determined?

A. Multiplying the cost of deficiencies by the facility replacement value.
B. Dividing the cost of deficiencies by the facility replacement value.
C. Dividing the facility replacement value by the cost of deficiencies.
D. Subtracting the facility replacement value by the cost of deficiencies.

Answer: B

Explanation:
TheFacility Condition Index (FCI)is a key metric used in facility management to assess the condition of a facility. It is determined by:
A close up of words AI-generated content may be incorrect.

* A lower FCI indicates a better-maintained facility, while a higher FCI suggests significant maintenance needs.
* Why the other options are incorrect:
* (B) Subtracting values does not produce a useful ratio.
* (C) Dividing in the reverse order does not align with industry standards.
* (D) Multiplying the values does not create a comparative index.
The FCI is commonly used incapital planning and budgeting decisions.

NEW QUESTION # 240
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